Privacy Policy

Last Updated: November 2, 2024

Effective Date: 1/11/2023

At resumedna.com.au, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we handle the information we collect through our website, as well as during any interactions or services provided to you. By visiting or engaging with resumedna.com.au, you agree to the terms set forth in this policy.

1. Personal Information

For the purposes of this Privacy Policy, “personal information” refers to any data that can be used to identify you as an individual, such as your name, address, phone number, or email address.

We recommend that you review this page periodically, as we may update this policy to reflect changes in our practices or legal requirements.

2. Information We Collect

The types of information we may collect through resumedna.com.au or in the course of providing services include:

• Submitted Information: The content of forms, resumes, cover letters, and other documents that you upload or submit through our website or via email for evaluations, quotes, or services.
• Communication: Messages, inquiries, or comments you send us directly, including through email or our contact forms.
• Website Interaction: Information collected when you engage with interactive elements on our website, such as blog comments or community forums.

We may also collect aggregated, non-identifiable information about website visits, which can include:

• User’s IP address and domain;
• Date, time, and pages visited;
• Documents downloaded;
• Referring site or link; and
• Browser type and device information.

This data is used to analyze website performance, improve user experience, and provide valuable content. We do not attempt to identify individual users from this aggregated data, nor do we link browsing information with user identities.

Note for Minors: Individuals under the age of 18 who wish to provide personal information must have parental or legal guardian consent to do so.

3. Payments

We accept payment for services via bank deposit, cash, or PayPal. Our website does not currently support online payment processing, and we will never request your credit card details through our website. We kindly request that full payment be m

ade before any work commences. Our payment terms may be subject to change in the future, and any updates will be reflected in this policy.

4. Use and Disclosure of Personal Information

We use personal information for the following purposes:

• Service Delivery: To provide and manage the services you have requested, such as resume writing, career consulting, and other document preparation.
• Customer Communication: To manage our relationship with you, including responding to inquiries and sending updates on our services.
• Internal Business Needs: For purposes such as research, planning, service development, security, and risk management.
• Compliance and Legal: To comply with legal obligations or in situations where we are authorized by law to disclose information.

In certain circumstances, we may disclose your information to trusted third parties, such as resume consultants or contractors, to deliver the requested service. We take all reasonable steps to ensure that these third parties maintain the confidentiality and security of your information. However, this privacy policy does not extend to these third parties or contractors, and we recommend that you review their individual policies if applicable.

5. Security

We strive to protect your personal information, but no data transmission over the internet can be entirely secure. While we take steps to secure your information during transmission and once received, we cannot guarantee its absolute security. Any transmission of data is at your own risk.

Once personal information is within our control, we take reasonable measures to protect it from misuse, loss, unauthorized access, alteration, or disclosure.

6. Accessing Your Information

You have the right to request access to any personal information we hold about you. To do so, please contact us at [email protected] and provide details of the specific information you would like to access. We will make every effort to respond and provide the requested information within seven (7) business days.

7. Cookies and Tracking

resumedna.com.au uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us understand how you use our website, personalize your experience, and deliver relevant content.

You can manage cookies through your browser settings; however, please note that disabling cookies may affect the functionality of certain parts of our website.

8. Updates to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and continued use of our website signifies your acceptance of the updated terms.

9. Contact Us

If you have questions, comments, or concerns about this Privacy Policy, or if you wish to make a complaint regarding the handling of your personal information, please contact us at:

resumedna.com.au
Email: [email protected]